FAQ

FAQ

Fragen und Antworten

What is Big Break Hamburg?

Who can play?

How many people can participate?

How long does an Escape Game last?

How can I book the game?

When is Big Break Hamburg open?

How much does Big Break Hamburg cost?

How can I pay?

Where is Big Break Hamburg located?

Can I get there with public transportation?

Where can I park?

Do I need to bring anything with me?

Is there a dress code?

Does Big Break Hamburg offer refreshments?

What does Room Escape 2.0 mean?

Is the game available in different languages?

Is it scary?

What if I don’t make it out in 60min?

Are there emergency exits?

Is this an indoor activity?

Can people with physical disabilities play?

Does Big Break Hamburg offer gift vouchers?

Does Big Break Hamburg offer Corporate Events?

What other events does Big Break Hamburg offer?

Your question has still not been answered?


 

What is Big Break Hamburg?

Big Break Hamburg is an exciting, new free time activity called a Real-Life Room Escape Game, in which small groups are locked inside of a prison setting and have 60 minutes to collect clues, solve riddles and piece the puzzle together. The goal? Solve the mystery and make your escape!

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Who can play?

Anyone! Big Break Hamburg is perfect for family, friends, couples and tourists as well as for corporate events. The most important thing is that you should have a passion for games/puzzles and be a team-player. We do ask, however, that children under 14 be accompanied by an adult.

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How many people can participate?

To book a room you simply need a team of 2-7 people. Simply find a free slot in our online booking calendar. Larger teams have the opportunity to book two slots consecutively. For more information on booking larger groups please contact us.

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How long does an Escape Game last?

The game is booked for a 60min time period. We ask that you please arrive 15min beforehand for a short introduction and welcome. Please feel free to join us afterwards in our lounge to enjoy a refreshment and solve smaller puzzles and riddles.

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How can I book the game?

You can book directly online using our convenient online booking system. A confirmation will be sent to you by email directly after booking.

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When is Big Break Hamburg open?

For your convenience, we are open seven days a week (Monday-Friday 1:00pm-11:00pm, Saturday 10:00am-11:00pm and Sunday 10:00am-10:00pm) and can be booked directly online. Big Break Hamburg is perfect for an evening with friends after work or an exciting adventure on the weekend! To see available time slots, please click here.

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How much does Big Break Hamburg cost?

Prices vary depending on the size of the group. The more people in your group, the lower the price. For a full list of prices, please see our prices.

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How can I pay?

We accept payment through Paypal while booking online or you can pay upon arrival with cash or card.

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Where is Big Break Hamburg located?

Big Break Hamburg is centrally located in downtown Hamburg. We are a 5min walk from the Town Hall (Rathaus) and are a 3 minute walk to the Speicherstadt (Warehouse District). You can find us inside of Neuer Dovenhof (Address: Brandstwiete 1, 20457 Hamburg). Simply walk up the stairs at the main entrance and you will find us on the right hand side of the lobby level. Alternatively you can enter through the ground floor entrance to the right of the main staircase. Simply ring at Big Break Hamburg and we will buzz you in! Click here for directions.

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Can I get there with public transportation?

Thanks to its very central location, it is very easy to use public transportation to get to Big Break Hamburg.

  • With the subway U1 to the stop called „Meßberg“ and then a 2 minute walk to Big Break Hamburg.

  • With the subway U3 to the stop called „Rathaus“ and then a 5 minute walk Big Break Hamburg.

  • With the subway U2 or U4 to the stop called „Jungfernstieg“ and then an 8 minute walk to Big Break Hamburg.

  • With the bus numbers 602, M4 or M6 to the stop called „Brandstwiete“and then a 1 minute walk to Big Break Hamburg.

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Where can I park?

The parking garage called „Parkhaus Große Reichenstraße“ (Address: Große Reichenstraße 14, 20457 Hamburg) is a 1 minute walk away from Big Break Hamburg. Please note the cost (2 €/h) and the opening hours of the garage. There is also metered parking available on the street.

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Do I need to bring anything with me?

There is nothing you need to prepare or bring with you except for a positive attitude and some team-spirit.

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Is there a dress code?

There is no dress code at Big Break Hamburg. Please come dressed in whatever you feel most comfortable.

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Does Big Break Hamburg offer refreshments?

We gladly invite you to join us in our lounge area for refreshments both before and after the game.

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What does Room Escape 2.0 mean?

Authentic, realistic and BIG! Big Break Hamburg offers one of the largest and most realistic settings on the Room Escape scene. Challenging, intriguing and creative puzzles are a guarantee. At Big Break Hamburg you will not only work as a team to solve a thrilling mystery and achieve a common goal, you will be able to discover the exciting history of Hamburg at the same time. For more details on 2.0 please click here.

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Is the game available in different languages?

To serve our international customers, our Room Escape Game is offered in both German and English, although little language skill is required to participate.

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Is it scary?

The prison setting and atmosphere promote a sense of excitement and adventure but is definitely not scary!

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What if I don’t make it out in 60min?

It’s not easy to get out and not everyone makes it, but no worries for those who don’t. The door will of course be opened to set you free when time is up.

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Are there emergency exits?

Safety is a number one priority in a maximum-security prison. Therefore, our Room Escape Game contains emergency exists to ensure you can immediately leave the premises in case of an emergency.

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Is this an indoor activity?

The weather has no effect on Big Break Hamburg as the entire activity takes place indoors.

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Can people with physical disabilities play?

As the game mainly requires intellectual skill to succeed, people with physical disabilities are encouraged to participate as well. However, please keep in mind that light physical activity is required and therefore we suggest these persons be accompanied. Please note we have a handicap friendly entrance to the right of the main entrance that includes an elevator. We also offer a handicap restroom.

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Does Big Break Hamburg offer gift voucher?

Absolutely! A Big Break Hamburg gift voucher is the perfect gift idea for a birthday, anniversary or thank you gift! Click here to purchase your gift voucher.

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Does Big Break Hamburg offer Corporate Events?

Yes! We customize your Big Break Hamburg experience to fit your company’s industry, size and corporate culture. Companies have the opportunity to mix and mingle in our lounge while alternately jumping into the role of inmate and taking their best shot at making a prison break. Catering options are available upon request. For more information, please click here. To receive a free quote, please contact us directly.

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What other events does Big Break Hamburg offer?

We happily cater to you to fit your needs! Whether it be a birthday party, bachelor/bachelorette party or going away party, we offer any and all variety of events, customized for your group size and type.  For more information, please contact us directly.

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Your question has still not been answered?

No problem, please feel free to contact us.

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